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Fuse +Plus lens purchases include a lifetime, 1 time replacement guarantee. It doesn’t matter if something happens today, tomorrow, or 10 years from now -- we’ve got your back.
All lens purchases include a lifetime, 1 time replacement warranty standard, no questions asked.
You can add an additional warranty replacement to your order for just $9.99. Adding this option gives you a total of TWO lens replacements over the lifetime of your lenses!
*Each extended warranty purchase applies to one set of lenses on your order. You can only purchase one extended warranty per pair of lenses. Not valid on prescription lens orders
Warranty redemptions may only be used for a lens of the same value and for the same frame as the original purchase. If your lenses become damaged at any time during the warranty time period, simply contact customer service from our Help Center to get a fresh set of lenses.
All lens purchases include a 60-day guarantee. Within 60 days after the date of delivery, you may exchange or return your item for a full refund. To be eligible for a return, your item must be unused, in the original packaging, and in the same condition that you received it.
Unfortunately, gift cards are ineligible for returns. Additionally, past 60 days we are unable to offer you a refund. To complete your return, we require proof of purchase..
We get a ton of packages, so please do not send your items back without first receiving a Return Merchandise Authorization (RMA) number. You will receive an RMA number once you have started a return or exchange. To start a return or exchange, contact us at from our Help Center.
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